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The Rocky Mountain Elk Foundation, a nonprofit, wildlife habitat conservation organization, seeks a performance-motivated team player with strong communication skills to assist our Customer Response department. At RMEF, we make our passion our career through pursuit of the organization’s conservation mission. We offer a competitive compensation and benefits package. Knowledge and support of RMEF’s mission is required. High school or GED, two years of customer service experience in a team environment, experience processing data in relational databases required. Some bookkeeping experience preferred. RMEF is an Equal Opportunity/Affirmative Action Employer M/F/D/V.

This position is located onsite at our headquarters in Missoula, MT. 

Job Summary:

The Customer Response Data Coordinator is responsible for the processing of member and donor benefits to be fulfilled by the distribution center, the creation of batches for RMEF’s donor/member database and financial systems, and will provide day-to-day processing of inbound mail that comes through RMEF’s direct mail programs. This position works directly with the member services department, distribution center and membership marketing department to ensure the processing of benefits is accurate and timely. This position will also provide customer support, when needed, that includes answering phones and emails to ensure all members’ needs are prioritized and met.

Essential functions include all or part of the following tasks:

1. Process RMEF membership incentives in an accurate and timely manner for new and existing members. This includes incentives for members who are acquired, renewed or upgraded through our membership and event programs. Process and order event sponsor incentives, and work closely with the distribution center throughout fulfillment process.
2. Coordinate member and donor benefit fulfillment for all non-major gifts. Ensure thank you letters, cards, premiums and lists are generated and forwarded within stated processing standards for all gifts received from $5-$499. Donor benefit fulfillment may include acknowledgement through correspondence, premium/plaque delivery and recognition displays.
3. Process inbound renewals and direct mail responses. This includes presorting, mail, opening and scanning mail on Opex scanners, keying transactions and uploading and processing membership data files.
4. Work and communicate directly with the member services coordinators regarding premium benefit availability for fulfillment. Provide reports and updates on any backordered items or backlogged shipments in the distribution center.
5. At the direction of supervisor, work with member services to provide customer service support when needed. This may include but is not limited to answering phones and/or emails, placing orders for members or handing retail returns/refunds.
6. At the direction of supervisor, process non-membership related payments in deposit-only batches including all necessary paperwork. Also assist in the cash deposits.
7. Ensure proper retention and storage of processed checks, credit card and personal information, through both paper and digital formats.
8. At the direction of supervisor, assist distribution center staff with membership fulfillment when time allows. Provide needed support to other departments when processing tasks are complete.

Additional Responsibilities:

Other duties as assigned.

Education and Experience:

High school or GED, two years of customer service experience in a team environment, experience processing data in relational databases. Some bookkeeping experience preferred.

Knowledge, Skills, Abilities:

1. Knowledge and support of the RMEF’s mission and organization.
2. Must have a fundamental understanding of working with relational databases and of managing large data volume. Extensive knowledge of Microsoft Excel, Word and other Microsoft programs.
3. Demonstrate attention to detail and a high level of accuracy.
4. Ability and willingness to adapt to changing responsibilities/priorities.
5. Ability to work independently and as a team player.
6. Must be proficient in managing multiple tasks and priorities and be able to demonstrate efficient time management skills.
7. Must have excellent written and verbal communications skills. Must be able to communicate effectively with a variety of individuals with different backgrounds. Must reflect the values of the RMEF when speaking on the phone.
8. Must have the ability to manage and resolve conflict.
9. Must be willing to work in a team atmosphere and maintain a positive attitude with all individuals both internally and externally.
10. Must be adaptable to change and possess great investigative and group problem-solving skills.
11. Must be able to follow written and verbal instructions.

Physical Demands:

The employee must sit or stand for lengthy periods of time, use a computer terminal, reach forward and to the side, bend from both standing and sitting position, and lift items weighing up to 20 pounds. Some travel may be required.

The above is intended to describe the general content of and requirements for the job’s performance. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

The Rocky Mountain Elk Foundation, a non-profit, wildlife habitat conservation organization, seeks a performance-motivated team player with strong interpersonal skills to engage and manage volunteer activities, event fundraising and mission granting program oversight in Kentucky and Tennessee. At RMEF, we make our passion our career through pursuit of the organization’s conservation mission. We offer a competitive compensation and benefit package.  Knowledge and support of RMEF’s mission is required. Bachelor of Science equivalent degree and five years of experience in business, fundraising and volunteer management required. Pro-hunting values are critical. Extensive weekday and weekend travel required. RMEF is an Equal Opportunity/Affirmative Action Employer M/F/D/V.

This position is remote and requires you to live in Kentucky or Tennessee. 

Job Summary:

Field Operations is the primary fundraising structure of the RMEF. Regional directors organize local volunteer chapters to hold fundraising events, principally banquets and assist in major gift development activities to support the continued operation of RMEF and finance elk and wildlife conservation projects.

In addition to event-related fundraising, regional directors should work with development staff to identify, cultivate and solicit potential large donations from qualified donors and prospects.

Regional directors in designated elk states serve as the chair of their respective state project advisory committee from which conservation project recommendations are developed for RMEF funding.

Essential Functions:

1. Form RMEF fundraising chapter committees comprised of local volunteers.
2. Organize, guide and assist chapter committees with the planning, organization and execution of successful fundraising events, including big game banquets, to meet annual goals and objectives.
3. Actively utilize key RMEF volunteers, including regional, state and district chairs, to assist in the identification and formation of new chapters and planning and execution of fundraising events.
4. Utilize regional and state chairs to ensure volunteer compliance with RMEF operating and financial policies and reporting procedures.
5. Personally solicit and/or work with development staff to secure large donations in addition to banquet revenues.
6. Prepare annual fundraising income projections and operating expense budget proposals.
7. Maintain liaison and professional visibility with state wildlife agencies, federal wildlife and land management agencies, university wildlife departments and non-governmental conservation organizations, sportsmen’s groups and outfitter/guide associations within assigned region.
8. Serve as chair of RMEF state project advisory committee within assigned region to coordinate the recommendation of specific conservation projects for RMEF funding.
9. Promote the goals, objectives and accomplishments of RMEF through the media and public speaking engagements, as assigned.
10. Represent the RMEF at various meetings, functions and public relations opportunities, as assigned.
11. Submit news items concerning RMEF activities to the appropriate RMEF communications staff.
12. Answer correspondence about RMEF activities and programs within assigned region.
13. Maintain all records and submit reports as required by the director of field operations.
14. As a regional director, you are responsible for compliance with state non-profit and charitable fundraising laws and requirements, including but not limited to, raffles, drawings, games or other fundraising situations.
15. Keep the director of field operations fully informed on all pertinent matters within assigned region.
16. Regional director will be responsible for working with key volunteers in establishing a state leadership team and together formulating and following a state action plan annually, as well as conducting an annual volunteer training workshop and recognition program. The regional director will serve on the state leadership team and oversee the solicitation, review and recommendation for approval process of the state grant program.

Additional Responsibilities:

Perform other duties as required.

Education and Experience:

Bachelors or equivalent degree in Business, Marketing, Fundraising, Communications or related field preferred, and minimum of five years additional experience required. Prior experience working with volunteers and fundraising preferred.

Knowledge, Skills, Abilities:

1. Thorough knowledge and support of the RMEF’s mission, goals, organizational structure and activities, including biological, social and political elements that shape them, and the ability to promote them. Inclusive understanding about hunting and the key role it plays in relation to wildlife management and conservation.
2. Must possess excellent people skills and be able to develop effective relationships with a wide variety of individuals.
3. Must be a self-starter with excellent organizational skills and be able to direct and motivate volunteers.
4. Must be able to identify future chapter opportunities and recruit volunteers to capitalize on these opportunities to grow the revenue and volunteer base.
5. Must be able to understand and determine annual fundraising income projections and operating expense budgets.
6. Must be able to work cooperatively with wildlife and land management professionals in government agencies and non-governmental entities.
7. Must be proficient in the use of office computer programs including word processors and spreadsheets.
8. Must have excellent communication skills both verbally and written. Must be able to speak to large groups of people.
9. Must have the ability to work independently without frequent, direct supervision and to remain focused on goals and objectives while also supporting the regional team when needed.
10. Must have the ability to work in and foster a team-oriented environment.
11. Must have the ability to resolve conflict and be flexible with changing priorities, and able to manage multiple priorities simultaneously.
12. Must be able to collaborate with development staff for helping to identify, cultivate, solicit and steward large donations from major gift donors and prospects.

Physical Demands:

Extensive travel is required on weekdays and weekends. Must also be able to work any day of the week, including weekends. Must be able to work late at night (often until after midnight). Must be capable of sitting for long periods in a car or airplane. Must be able to work at a computer terminal for extended periods, stand for intervals of 2-6 hours and lift heavy items up to 50 lbs.

The above is intended to describe the general content of and requirements for the performance of the job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

The Rocky Mountain Elk Foundation, a non-profit, wildlife habitat conservation organization, seeks a performance-motivated team player with strong interpersonal skills to assist our membership marketing department. At RMEF, we make our passion our career through pursuit of the organization’s conservation mission. We offer a competitive compensation and benefit package.  Knowledge and support of RMEF’s mission is required. A bachelor’s degree in Marketing/Business/Statistics or related field, or equivalent combination of experience and education is required. One or two years of experience working with relational databases and marketing analytics is preferred. RMEF is an Equal Opportunity/Affirmative Action Employer M/F/D/V.

Job Summary:

This position is primarily responsible for the coordination of specific components related to membership marketing campaigns (acquisition, fundraising, renewal and upgrades). Primary responsibilities include, facilitating prize fulfillment, developing creative elements for online landing pages, implementation of direct mail campaigns, running list pulls and reports. Additionally, this role will maintain the annual due date schedule for all components of the membership direct mail program.

Essential Functions:

1. Conduct direct mail data list pulls including renewal, upgrades and Bugle magazine. Coordinates data, list criteria, creative presentations and performance metrics for review by supervisor.
2. Assist with implementation of direct marketing projects, as determined by supervisor, including, but not limited to, direct mail, email, advertising, trade shows and promotions.
3. Provide campaign forecasts for response rates, fulfillment schedules and budgets.
4. Generate general membership analysis and reports related to direct marketing programs as requested by supervisor. Provide input for additional analysis and reporting.
5. Provide monthly cost reports and other reports, as requested, to the Accounting department.
6. Conduct drawings for winners of direct response marketing sweepstakes campaigns and other department prize drawings. Facilitate prize fulfillment and provide customer service to respective parties.
7. Work with supervisor to plan all elements of direct marketing programs including data needs, budget, timeliness, strategy, themes, copy, artwork, list usage, testing and fulfillment processes.
8. Help develop campaign creative elements and review proofs for direct marketing campaigns as assigned by supervisor.
9. Work with supervisor to develop creative elements for campaign online landing pages. Assemble all cost profiles, campaign reports, premium setup for all online initiatives. Monitor online pages for issues and areas of improvement.
10. Work with supervisor in reviewing monthly responsibility reports. Ensure monthly expenses and revenue are hitting correct cost centers and analyzing unknown costs.
11. Create and maintain membership team annual due dates calendar. Conduct weekly department meeting and communicate deadlines among team.
12. Monthly seed tracking and maintenance.
13. Stay current on postal regulations, industry trends and competitor activity. Help identify new and cost-effective opportunities for membership promotions.
14. Work with Bugle team and field staff to obtain and renew postal permits.
15. Assist with development of online donation and/or premium packages.
16. Assist with proofing direct mail materials throughout various production stages, including initial proofs, plate proofs, variable data and insertion proofs. Help ensure accuracy of print specifications through Creative Service job requests, printer quotes and proofs.

Supervision of Others:

This position does not have direct supervisory responsibilities.

Additional Responsibilities:

Perform other duties as assigned.

Education and Experience:

Bachelor’s degree in Marketing/Business/Statistics or related field, or equivalent combination of experience and education is required. One or two years of experience working with relational databases and marketing analytics is preferred.

Knowledge, Skills, Abilities:

1. Knowledge and support of the RMEF’s mission, goals, and activities. Must have a strong conservation ethic.
2. Demonstrate excellent organizational skills and attention to detail
3. Demonstrate understanding of budget management.
4. Must have a strong mathematical aptitude along with statistical skills. Must be able to understand and analyze data determine which data is relevant.
5. Must be able to work independently and as a team player.
6. Must be proficient with Microsoft Excel and Access.
7. Must have excellent written and verbal communication skills.
8. Must have excellent computer skills including knowledge and understanding of relational databases.
9. Must have strong problem-solving skills.
10. Must be flexible and be able to adapt to changing responsibilities and priorities. Ability to work on multiple projects simultaneously.
11. Must have excellent customer service skills and ability to work effectively with a variety of individuals.

Physical Demands:

The employee must sit or stand for long periods of time; use a computer terminal; reach forward and to the side; bend from both standing and sitting position; and lift items weighing various pounds, including some heavy lifting. Some travel may be required.

The above is intended to describe the general content of and requirements for the performance of the job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. 

The Rocky Mountain Elk Foundation, a non-profit, hunting and wildlife habitat conservation organization, seeks a performance-motivated team player with strong communication skills to provide grant writing support to our organization with special emphasis on land and habitat conservation. At RMEF, we make our passion our career through pursuit of the organization’s conservation mission. We offer a competitive compensation and benefit package.  Knowledge and support of RMEF’s mission is required. A bachelor’s degree is required (graduate degree preferred), with five years of professional work experience related to grant writing, accounting, natural resources, or similar experience. RMEF is an Equal Opportunity/Affirmative Action Employer M/F/D/V.

Job Summary:

Serve as a grant manager and proposal writer, seeking grant money from private and corporate foundations and government grant programs in support of all RMEF departments. This position will work closely with the Lands and Conservation department, Revenue department and other departments as requested. Develop written proposals, prepare annual plan for funding requests, work with staff to maximize financial support, and coordinate notification and reporting requirements for grants awarded. Strategically work with RMEF staff to determine optimum match between RMEF projects and funding opportunities and coordinate contacts and visits between RMEF staff and targeted foundations and agencies when appropriate.

Essential Functions:

1. Proposal Preparation: Responsible for writing, preparing and assembling grant proposals and associated documents as directed in grantor guidelines. Responsible for ensuring proposals and reports are accurate to the best of RMEF’s ability and submitted in a timely manner to meet grantor deadlines.
2. Support Project Development: Assist with project development to achieve the program outcomes and measures. Research and identify aspects necessary to write a compelling proposal, coordinating map creation if applicable, brainstorming project design with project staff lead(s), and identifying key relationships with funders.
3. Coordinate Notification and Reporting: Responsible for reviewing grants awarded, maintaining, and communicating a schedule of reporting requirements and deadlines, and coordinating the timely submission of accurate reports as required.
4. Coordinate Grant Requirements: Responsible for assisting project staff lead(s) with gathering, and submitting when appropriate, project documentation for transaction closings (specifically for Lands projects) and grant closeouts. This may include coordination with the project staff lead during the due diligence development stages. For grants related to land transactions, work with the lands and legal team during the project’s closing to ensure effective and timely submission of documents for required reviews, funding requests and other transactional requirements of the funding award.
5. Pursue Priority Project Funding: Assist with fulfilling fundraising campaigns for larger projects by researching prospective funding sources, serving as a liaison with funding sources when appropriate, and tracking funding requests.
6. Grants Research: Responsible for active review and monitoring of existing grantor files, updating as needed, and ensuring existing opportunities are being pursued. Responsible for making recommendations to staff about funding opportunities by evaluating match opportunities, grantee obligations and grantor guidelines.  Responsible for working with Development staff to research data bases including Foundation Directory, Grants.gov, the Federal Register and other relevant sources in order to identify new funding prospects.  Responsible for managing a master listing of current and potential foundation donors and government grant programs and incorporating it into the strategic plan for raising foundation funds.
7. Program Administration: Perform administrative duties as necessary for program oversight and coordination. This includes tracking documents/funding/reporting requirements, managing filing systems (electronically and fireproof copies), tracking project budgets as they develop, memorializing funding record in organizational databases and other general support functions for the program.

Additional Responsibilities:

Keep current on nonprofit trends by reading related professional literature. Maintain contact with staff at other nonprofits that are engaged in foundation fundraising. Participate in Lands and Conservation department meetings and activities. Participate in other department meetings and staff committees, as requested.  Perform other work as required.

Education and Experience:

A bachelor’s degree is required (graduate degree preferred), with five years of professional work experience related to grant writing, accounting, natural resources or similar experience. Excellent writing, budgeting, and organizational skills required, and demonstrated success in prospect identification, with a thorough knowledge of research techniques, including online research experience. Demonstrated success in securing grant funding through written proposals.  Demonstrated interpersonal skills in working with multi-disciplinary teams of professionals.  Knowledge of program and project budgeting is highly desirable. The ability to work with diverse staff and volunteers is essential.

Knowledge, Skills, Abilities:

1. Knowledge and support of RMEF’s mission, goals and activities, and ability to promote them.
2. Knowledge of research techniques, including how to perform online and database searches.
3. Knowledge and experience with grant writing, contracts and agreements.
4. Understanding and familiarity with publicly funded programs and private foundations.
5. Excellent verbal and written communication skills.
6. Excellent administrative skills.
7. Must be proficient in Microsoft Office software.
8. Must have database experience.
9. Ability to work with diverse staff, volunteers, and partners.
10. Ability to work on several projects simultaneously, and to meet deadlines.
11. Ability to be flexible with changing priorities.
12. Ability to represent RMEF in a professional manner.

Physical Demands:

The employee must sit or stand for long periods of time; use a computer terminal; reach forward and to the side; bend from both standing and sitting position; and lift items weighing various pounds.  Some travel may be required including overnight and weekend trips.

The above is intended to describe the general content of and requirements for the performance of the job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.